Privacy Policy

Learn how we collect, use, and protect your information

Last Updated: March 26, 2025

1. Introduction

This Privacy Policy describes how Convert2Icon ("we," "us," or "our") collects, uses, and shares information about you when you use our website, products, and services (collectively, the "Services"). By using our Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect information that you provide directly to us, including:

  • Account Information: When you register for an account, we collect your name, email address, and password.
  • Payment Information: When you subscribe to our Pro or Premium tiers, we collect payment information, which may include credit card numbers, billing addresses, or other financial information.
  • Website Information: When you use our Services, we collect information about the websites you want to convert to PWAs, including URLs, logos, and customization preferences.
  • Communication Information: When you communicate with us via email, contact forms, or customer support, we collect information you provide in those communications.

2.2 Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

  • Usage Information: We collect information about your interactions with our Services, such as the pages you visit, the features you use, and the time spent on our website.
  • Device Information: We collect information about the device you use to access our Services, including device type, operating system, browser type, and screen resolution.
  • Location Information: We may collect information about your general location based on your IP address.
  • PWA Usage Data: For websites using our Services (with user consent), we collect data about how users interact with the converted PWAs, including installation rates, usage patterns, and engagement metrics.

2.3 Information from Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your use of our Services. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Services
  • Processing transactions and managing your account
  • Sending you technical notices, updates, security alerts, and administrative messages
  • Responding to your comments, questions, and customer service requests
  • Customizing your experience with our Services
  • Monitoring and analyzing trends, usage, and activities in connection with our Services
  • Detecting, preventing, and addressing fraud, security issues, and technical issues
  • Developing new products and services
  • Complying with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Service Providers

We share information with third-party service providers who need access to the information to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

We may share information if we believe that disclosure is reasonably necessary to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests
  • Enforce our agreements, policies, and terms of service
  • Protect the security or integrity of our Services
  • Protect the rights, property, or safety of our users or others

We may share information with third parties when you have given us your consent to do so.

4.4 In Connection with a Business Transaction

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our business, your information may be transferred as part of that transaction.

5. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Data Security

We take reasonable measures to help protect your information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.

7. Your Rights and Choices

7.1 Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.

7.2 Marketing Communications

You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

7.3 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. See our Cookie Policy for more information.

7.4 Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access, correct, update, or request deletion of your information
  • The right to object to processing of your information
  • The right to restrict processing of your information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us at privacy@convert2icon.com.

8. International Data Transfers

We may transfer, store, and process your information in countries other than your own. When we do so, we will ensure that appropriate safeguards are in place to protect your information.

9. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through our Services or by other means, such as email. We encourage you to review the Privacy Policy whenever you access our Services.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@convert2icon.com.